UK and Ireland
EU destinations except UK and Ireland
Europe (non EU)
Rest of the World
GET IT FAST
*We want to ensure you are totally satisfied when shopping with us so all orders placed before 3pm GMT will ship same day. All other orders will ship next business day.
HASSLE FREE RETURNS:
We want to ensure you are totally satisfied when shopping with us so, if you change your mind for any reason, you are able to report an unopened item to us for Return within 14 days of it being dispatched to you.
In the unlikely event of an item being received damaged or faulty you have 28 days from date of dispatch to report this to us for Return. To arrange a return please contact us and we will be more than happy to arrange this for you. All you need to tell us is which item you wish to return and the reason why. We will then issue you with the Returns address, specific to that item.
You will need to package the item securely and include a brief cover note stating: Your User ID, The item you would like to return, The reason for return, Whether you would like a refund or a replacement. We will process your refund / replacement as soon as your item is received back into our warehouse.
*Shipping costs are NOT refundable.
Glass Polish House
*All orders shipped outside the EU may be subject to local customs fees or duties. Duty, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up.